Privacy Policy – RiyadhVape.shop
At RiyadhVape.shop, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website. By accessing or using our website, you agree to this policy.
1. Information We Collect
We collect the following types of information to process your orders and provide a seamless shopping experience:
a. Personal Information
• Name
• Phone Number
• Email Address
• Delivery Address
b. Payment Information
• Payment details for Cash on Delivery, STC Pay, or Bank Transfer. (We do not store sensitive payment information like credit card numbers.)
c. Technical Information
• IP Address
• Browser type and version
• Device and operating system details
• Cookies and usage data
2. How We Use Your Information
The information we collect is used for:
1. Order Fulfillment: To process, confirm, and deliver your orders accurately and efficiently.
2. Customer Support: To respond to inquiries and resolve issues regarding orders or website usage.
3. Marketing Communications: To send you updates on products, promotions, and offers (only if you have opted in).
4. Website Improvements: To analyze user behavior and improve website functionality and design.
3. Sharing Your Information
We prioritize your privacy and do not sell, rent, or trade your personal information. However, your information may be shared in the following circumstances:
• Delivery Partners: To fulfill and deliver your order to your location.
• Payment Processors: To securely process your payment transactions.
• Legal Compliance: If required to comply with applicable laws, regulations, or legal processes.
4. Data Security
We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. These include:
• SSL encryption for secure data transmission.
• Regular system monitoring and updates to address potential vulnerabilities.
• Restricted access to sensitive information within our organization.
5. Cookies and Tracking
Our website uses cookies to enhance your browsing experience and improve our services. Cookies help us:
• Remember your preferences, such as language and location.
• Analyze website traffic and user behavior to optimize functionality.
You can disable cookies through your browser settings. However, doing so may impact your ability to use certain features of our website.
6. Your Rights
You have the following rights concerning your personal information:
• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request deletion of your personal data, except when required for legal or operational purposes.
• Marketing Opt-Out: Unsubscribe from promotional communications at any time.
To exercise your rights, contact us at the details provided below.
7. Payment Information
For STC Pay and Bank Transfer transactions, please ensure you provide accurate details during payment and send proof of transfer promptly. We do not retain payment details after transaction completion.
8. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance. All updates will be posted on this page, and your continued use of the website signifies your acceptance of the revised policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
• Email: info@riyadhvape.shop
• WhatsApp: +916397566490
Thank you for choosing RiyadhVape.shop. We value your trust and are committed to safeguarding your privacy.